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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We strive to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.

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Leadership Principles

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Smiling woman wearing glasses and red headband working in Amazon fulfillment facility

Amazon is investing over $1 billion to raise pay and lower health care costs for US fulfillment and transportation employees

Average total compensation is now over $30 per hour when you include elected benefits.

Andy Jassy talks Leadership Principles

Amazon CEO Andy Jassy explains 8 things you may not know about the company’s Leadership Principles

Amazon’s Leadership Principles are full of nuances. Our CEO explains some of the most challenging ones to get right.

Amazon's 2024 Letter to Shareholders featuring an employee walking in an AWS data center, Amazon Leo launch, an employee loading a package into a drone, and delivery employee holding a package while stepping out of a delivery vehicle.

CEO Andy Jassy’s 2025 Letter to Shareholders

Read Amazon CEO Andy Jassy’s 2025 Letter to Shareholders.

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