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Dropbox help center

Sync

Discover how to sync files and folders, resolve sync issues, and more

Managing sync settings

How to check if your Dropbox files are syncing

How to pause and resume file syncing

How to set a file or folder to be ignored

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How to enable LAN sync

How to manage team selective sync settings Admins

Set Dropbox to online-only for your team Admins

Dropbox Sync & storage dashboard for desktop

How to make files and folders available offline

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Troubleshooting sync issues

Fix Dropbox Files Not Syncing Issues

What is the Dropbox file size limit?

How to resolve a selective sync conflict

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How to open online-only files on macOS

Why does Dropbox need to “sync my files again”?

Resolving encrypted file or folder sync conflicts

Signatures from the web missing on the Dropbox Sign app

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Syncing files and folders

Selective sync overview: unsync folders from your desktop

Free Up Space with Online-Only Files

How does Dropbox sync my files?

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What extended attributes does Dropbox support?

Can Dropbox sync symbolic links?

How to download a file or folder from Dropbox

Dropbox sync icons in the desktop app for macOS

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Frequently asked questions

  • How can I fix Dropbox syncing issues?
  • How do I pause and resume file syncing?
  • How can I check if my files and folders are syncing?
  • What do Dropbox sync icons in the desktop app for Windows and Linux mean?

Other ways to get help

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Community

Connect with other Dropbox customers to get answers and learn best practices.

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Contact support

Learn about your support options, file a support ticket, and check the status of open tickets.

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Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led training sessions.

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